Massage is probably the oldest therapy known to man, and
has been practised in the Far and Middle East for at least
5,000 years. The beneficial effects have been acknowledged
for generations, and in these countries massage is a part
of everyday activity, performed within the family from a very
young age. The traditional art of Indian Head Massage is based
on the ancient system of medicine known as Ayurveda, which
has been practised in India for thousands of years.
Although it is relatively easy to learn the basics of Indian
Head Massage, this form of massage should not be taken lightly,
it is both subtle and deep leaving the client feeling deeply
relaxed, rejuvenated and deeply affected. This wonderful relaxing
treatment is given whilst sitting in a chair. The Massage
is carried out fully clothed and includes massage of the upper
back, neck, shoulders, upper arms, scalp, hair and face.
Course Content - What you will learn
This qualification includes the following units
R/600/8780 - Monitor and Maintain Health & Safety Practice
1. Be able to carry out a risk assessment
1.1 carry out risk assessments and take necessary actions
1.2 state the reason for carrying out risk assessments
1.3 describe the procedures for carrying out a risk assessment
1.4 describe when risk assessments should be carried out
1.5 outline necessary actions to take following a risk assessment
2. Be able to monitor health and safety in the workplace
2.1 monitor and support the work of others to ensure compliance with health and safety requirements
2.2 outline the health and safety support that should be provided to staff
2.3 outline procedures for dealing with different types of security breaches
2.4 explain the need for insuranc
This unit is also part of the following qualifications:
Prepare yourself, client and work area for Indian Head Massage
Use suitable consultation techniques to identify treatment objectives
Provide clear recommendations to the client
Select products, tools and equipment to suit the client treatment needs
2. more to follow!
T/601/4457 - Client care and communication
1. Be able to communicate and behave in a professional manner when dealing with clients
1.1 behave in a professional manner within the workplace
1.2 use effective communication techniques when dealing with clients
1.3 adapt methods of communication to suit different situations and client needs
1.4 use effective consultation techniques to identify treatment objectives
1.5 provide clear recommendations to the client
1.6 assess the advantages and disadvantages of different types of communication used with clients
1.7 describe how to adapt methods of communication to suit the client and their needs
1.8 explain what is meant by the term ‘professionalism’ within beauty related industries
1.9 explain the importance of respecting a client’s ‘personal space’
1.10 describe how to use suitable consultation techniques to identify treatment objectives
1.11 explain the importance of providing clear recommendations to the client
2 Be able to manage client expectations
2.1 maintain client confidentiality in line with legislation
2.2 use retail sales techniques to meet client requirements
2.3 evaluate client feedback
2.4 evaluate measures used to maintain client confidentiality
2.5 explain the importance of adapting retail sales techniques to meet client requirements
2.6 identify methods of improving own working practices
2.7 describe how to resolve client complaint
This unit is also part of the following qualifications:
