The VTCT Level 3 Certificate in Massage Using Pre-Blended Oils (QCF) is a specialist vocationally qualification. This qualification will develop learners knowledge, understanding and skills to prepare for and provide massage using pre-blended oils to a range of clients and conditions. Learners will also develop an understanding of client care and communication and will be able to monitor and maintain health and safety practice in the salon.
This qualification is suited to learners who wish to advance in their profession
Course Content - What you will learn
This qualification includes the following units
R/600/8780 - Monitor and Maintain Health & Safety Practice
1. Be able to carry out a risk assessment
1.1 carry out risk assessments and take necessary actions
1.2 state the reason for carrying out risk assessments
1.3 describe the procedures for carrying out a risk assessment
1.4 describe when risk assessments should be carried out
1.5 outline necessary actions to take following a risk assessment
2. Be able to monitor health and safety in the workplace
2.1 monitor and support the work of others to ensure compliance with health and safety requirements
2.2 outline the health and safety support that should be provided to staff
2.3 outline procedures for dealing with different types of security breaches
2.4 explain the need for insuranc
This unit is also part of the following qualifications:
Y/601/3558 - Provide Massage using Pre-blended Aromatherapy Oils
To follow shortly!
T/601/4457 - Client care and communication
1. Be able to communicate and behave in a professional manner when dealing with clients
1.1 behave in a professional manner within the workplace
1.2 use effective communication techniques when dealing with clients
1.3 adapt methods of communication to suit different situations and client needs
1.4 use effective consultation techniques to identify treatment objectives
1.5 provide clear recommendations to the client
1.6 assess the advantages and disadvantages of different types of communication used with clients
1.7 describe how to adapt methods of communication to suit the client and their needs
1.8 explain what is meant by the term ‘professionalism’ within beauty related industries
1.9 explain the importance of respecting a client’s ‘personal space’
1.10 describe how to use suitable consultation techniques to identify treatment objectives
1.11 explain the importance of providing clear recommendations to the client
2 Be able to manage client expectations
2.1 maintain client confidentiality in line with legislation
2.2 use retail sales techniques to meet client requirements
2.3 evaluate client feedback
2.4 evaluate measures used to maintain client confidentiality
2.5 explain the importance of adapting retail sales techniques to meet client requirements
2.6 identify methods of improving own working practices
2.7 describe how to resolve client complaint
This unit is also part of the following qualifications:
