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The VTCT Level 3 Certificate in Stone Therapy Massage (QCF) is a specialist vocationally related qualification. This qualification will enable learners at a minimum to gain skills, knowledge and understanding required in order to perform massage treatments using hot and cold basalt stones for clients. Learners will gain skills and knowledge and the understanding needed to perform professional stone therapy massage treatments for clients via employment or self employment in the beauty therapy or complementary therapy industry. This qualification is most suited to learners who wish to advance in their profession.

Course Content - What you will learn

This qualification includes the following units

R/600/8780 - Monitor and Maintain Health & Safety Practice

1. Be able to carry out a risk assessment

1.1 carry out risk assessments and take necessary actions
1.2 state the reason for carrying out risk assessments
1.3 describe the procedures for carrying out a risk assessment
1.4 describe when risk assessments should be carried out
1.5 outline necessary actions to take following a risk assessment

2. Be able to monitor health and safety in the workplace

2.1 monitor and support the work of others to ensure compliance with health and safety requirements
2.2 outline the health and safety support that should be provided to staff
2.3 outline procedures for dealing with different types of security breaches
2.4 explain the need for insurance

This unit is also part of the following qualifications:

H/601/4454 - Provide Stone Therapy Massage

1 Be able to prepare for stone therapy massage

1.1 prepare themselves, client and work area for stone therapy massage
1.2 use suitable consultation techniques to identify treatment objectives
1.3 carry out body analysis and relevant tests
1.4 provide clear recommendations to the client
1.5 select products, tools and equipment to suit client treatment needs
1.6 describe salon requirements for preparing themselves, the client and work area
1.7 describe the environmental conditions suitable for stone therapy massage
1.8 describe the different consultation techniques used to identify treatment objectives
1.9 explain the importance of carrying out a detailed body analysis and relevant tests
1.10 describe how to select products, tools and equipment to suit client treatment needs
1.11 explain the contra-indications that prevent or restrict stone therapy massage
1.12 describe the types of stones, their properties and uses
1.13 describe the historical and cultural background for stone therapy massage
1.14 describe how stones should be stored

2 Be able to carry out stone therapy massage

2.1 communicate and behave in a professional manner
2.2 follow health and safety working practices
2.3 position themselves and client correctly throughout the treatment
2.4 use products, tools, equipment and techniques to suit clients treatment needs
2.5 complete the treatment to the satisfaction of the client
2.6 evaluate the results of the treatment
2.7 provide suitable aftercare advice
2.8 explain how to communicate and behave in a professional manner
2.9 describe health and safety working practices
2.10 explain the importance of positioning themselves and the client correctly throughout the treatment
2.11 explain the importance of using products, tools, equipment and techniques to suit clients treatment needs
2.12 describe how treatments can be adapted to suit client treatment needs
2.13 state the contra-actions that may occur during and following treatments and how to respond
2.14 explain the importance of completing the treatment to the satisfaction of the client
2.15 explain the importance of completing treatment records
2.16 describe the methods of evaluating the effectiveness of the treatment
2.17 describe the aftercare advice that should be provided
2.18 describe the structure, function, position and action of the muscles of the body
2.19 describe the location, function and structure of the bones of the body
2.20 describe the structure and function of the circulatory and lymphatic systems for the body
2.21 describe the physical and psychological effects of hot and cold stone therapy

T/601/4457 - Client care and communication

1. Communicate and behave professionally when dealing with clients

1.1 behave in a professional manner within the workplace
1.2 use effective communication techniques when dealing with clients
1.3 adapt methods of communication to suit different situations and client needs
1.4 use effective consultation techniques to identify treatment objectives
1.5 provide clear recommendations to the client
1.6 assess the advantages and disadvantages of different types of communication used with clients
1.7 describe how to adapt methods of communication to suit the client and their needs
1.8 explain what is meant by the term ‘professionalism’ within beauty related industries
1.9 explain the importance of respecting a client’s ‘personal space’
1.10 describe how to use suitable consultation techniques to identify treatment objectives
1.11 explain the importance of providing clear recommendations to the client

2 Be able to manage client expectations

2.1 maintain client confidentiality in line with legislation
2.2 use retail sales techniques to meet client requirements
2.3 evaluate client feedback
2.4 evaluate measures used to maintain client confidentiality
2.5 explain the importance of adapting retail sales techniques to meet client requirements
2.6 identify methods of improving own working practices
2.7 describe how to resolve client complaint